Concierge Services

We’re Here to Help!

Concierge Services at The Grand Resort specializes in creating the most memorable experiences for our guests. We are happy to help with booking tee times, dining reservations, shuttle requests, Spa and Salon appointments, recommending special gift ideas, floral arrangements, and answering general questions.

Our Concierge Team is ready to assist with any of these services:

  • Restaurant Reservations
  • Spa and Salon Reservations
  • Golf Tee Time Reservations
  • Packages and Experiences
  • Cabana Reservations
  • Avalon Property Tours
  • Floral Arrangements
  • Room Amenities
  • Room Decorations
  • Itinerary Planning
  • Local Attraction Recommendations
  • Special Requests

Contact Us

Open Daily: 8am-8pm

(330) 856-1900, extension 1128

Special requests and questions: concierge@thegrandresort.com

Dining Reservations

Reserve a Table »

Business Center

  • Open 24/7

  • Copies

  • Faxing, Scanning, Emailing

  • Business Suite with PC Computer

Need to ship something to the Resort before your stay? No problem, our secure Bell Hop station will hold your package and deliver to your room on your arrival date.

Inbound Package Address

(Recipient’s First and Last Name ) – The Grand Resort Guest
The Grand Resort
9519 E. Market Street
Warren, Ohio 44484

Shop at The Boutique

Looking for an unique souvenir to bring back home with you? Check out our Boutique located next to the Concierge desk. We specialize in selling Brighton Jewelry, Oakley Sunglasses, Tica Leather and so much more!

In-Room Amenities

Elevate Your Stay »

Lost & Found Submission

If you’ve misplaced something during your visit, click here to report it.